Influencing your customers

Telling customers what they want to hear makes sense for everybody.

But it can be easier said than done. In this hands on 3 day workshop you and your team can:

· Learn how to profile each other

· Learn how to profile customers

· Identify common patterns

· Apply the learning in your business

· Find ways to waste less money on communications that don’t work

· Help your sales force say the right things

· Tap into customer insight to focus developments

£5000+vat for up to 12 participants.

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