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Customer
Interpreter Conversation Interpreter™ |
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Priority Fix
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Market research surveys are one way to find things out about your customers. But they may raise more questions than they answer. Knowing WHAT your customers do is all very well, but aren’t you more interested in WHY they do it? Customers build their view of your business or product brands based on their interactions - with you, your staff, your products, and Bob down the road who had a bad (or brilliant) experience. And of course they are influenced by what your competitors are doing too. So we talk to customers. Informally. We converse with them, without any vested interest or fixed agenda. Here are some examples of conversations and how we interpreted them below, you might find them relevant to your business.
If
you'd like to discuss how we
might help
your business,
see the section
how can we help you This page last updated 09/08/2005
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